RESPONSIBLE GAMING

Play on q222 the responsible way

Gaming should be for entertainment and fun only. At q222, you can enjoy gaming safely with personal control tools, limits, and expert support.

21+ Only
Our Commitment

Keep gaming fun only

q222 always puts players' wellbeing first. We believe gaming is a form of entertainment — not a way to solve life's problems. That's why we provide every player on the platform with tools to set their own controls. From deposit limits to self-exclusion, we're ready to help you stop whenever you choose.

We're open and honest about the risks of gambling. If you feel you're losing control of your gaming, q222's support team is available 24/7 in Burmese to help. We won't leave any player to deal with it alone.

Protective Tools

Gaming control services

Self-Exclusion

If you want to stop gaming immediately, you can choose self-exclusion. We'll lock your account for the set period so you can't access any games.

Deposit Limit

You can set a limit on how much you deposit daily, weekly, or monthly. This prevents you from depositing beyond that amount.

Time-Out

When you want to take a break from gaming, you can choose Time-Out. You can temporarily close your account for a few days or longer, and reopen it only when you're ready.

Gaming History Review

Every player can check their own gaming history and deposit/withdrawal records. Understanding your own patterns helps you make better decisions.

Session Time Alert

We'll notify you when you go over your set gaming time. This helps break the habit of playing longer than you realize.

24/7 Burmese-Language Support

You can ask us anything about gaming at any time. Burmese-speaking agents are available day and night via Live Chat and email.

Control Tools

Manage your gaming yourself

Every player has the right to make their own choices. You can request the tools below through your account settings or via Live Chat. We will process your request almost immediately.

Set Deposit Limits

You can set a daily / weekly / monthly deposit limit, and once that amount is reached, no further deposits can be made to your account. If you want to raise the limit, a 24-hour waiting period applies — giving you time to reconsider the decision.

Session Time Limits

You can set in advance how long each gaming session will last. When the time is up, you will receive a reminder to log out, and you can decide for yourself whether to continue playing.

Temporary / Permanent Self-Exclusion

You can pause your play for 1 day, 1 week, 1 month, or longer. If things get worse, you can also request a permanent account closure.

Age Restriction

21+ only

q222 provides services only for adults aged 21 and above. We don't want you to see this as just a legal requirement — we are committed to protecting younger people from financial harm and the serious effects of problem gambling.

If you are worried that a younger family member may access your account, contact us via Live Chat. We will help with tools for personal data protection and account security.

21+ only — You must be at least 21 years old to play on this platform
Warning Signs

Check whether gambling is becoming a problem

If one or more of the signs below apply to you, we recommend taking a closer look at your relationship with gambling.

  • You constantly feel the urge to keep playing to win back money you have lost
  • Gambling is causing you financial stress or you are taking out loans because of it
  • You are pulling away from family, friends, or work because of gambling
  • You want to hide your gambling or avoid saying how much you play
  • You only feel normal when gambling and feel restless when you stop
  • You have set limits but keep going beyond them

Get help now

If you recognise any of the signs above in yourself, contact us right away. q222's support team is available 24/7 in Myanmar language and can activate protection tools for you immediately.

Live Chat
Open Live Chat on the platform to speak directly with a specialist
Email
Contact [email protected] to request protection tools
Practical Tips

How to keep gambling fun

Set a budget before you play

Only use the amount you have set aside for the week or month. Once that amount is gone, stop — don't try to chase it back.

Be clear about your intentions

Always remind yourself that gambling is for entertainment and enjoyment, not a way to earn income.

Limit your play time

Decide in advance how long you will play. Hours can slip by without you noticing, and that is often where problems begin.

Find other interests

Don't focus all your energy on gambling — balance it with other hobbies outside. The more connected you are to life beyond the screen, the easier it is to stay in control.

FAQ

Questions about responsible gambling

Contact q222's support team via Live Chat to request self-exclusion. You can also request it by email ([email protected]). Just tell us the period you want (days, weeks, months, or longer) — we'll take care of it almost immediately.

You can request a deposit limit change via Live Chat. If you want to lower your limit, we can do it right away. If you want to raise it, please note that a 24-hour waiting period applies for your protection.

Your account will not reopen automatically when the time-out period ends. You will need to contact us via Live Chat to request it yourself — giving you more time to think it over.

Even if you're not sure, reach out via Live Chat. q222's support team is trained to handle conversations about gambling problems. We can ask you some assessment questions and, if needed, set up protective tools for you right away.

Never share your password with anyone. Remove any saved logins on your computer or phone. If you need extra protection, contact us via Live Chat and we can set up additional account security measures for you.

You won't be able to play during a self-exclusion period, but you can still withdraw any balance remaining in your account. Contact the support team via Live Chat or email — we'll help you through it.

Protect yourself
before problems arise

If you want to make sure gambling stays fun, set up your personal protection tools today. q222's support team is here to help 24/7 in Myanmar language.

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